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If employee engagement and retaining people is a priority for your business, embarking on a review of your employee policies and handbook is a great place to start – to enhance the overall employee experience.
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A review and update will allow you to identify which employee policies you may be missing in order to be a forward-looking employer, and equally will help you identify which of your policies are currently out of date or require enhancements to make them relevant to your people. As a result, you will have a more engaging and contemporary suite of policies to share with new joiners and existing employees alike. It is an important part of your overall employee value proposition to have relevant and up to date employment policies.
Employee handbooks contain employee policies based on essential legal topics which, when not communicated correctly, can create problems for your organisation. However, handbooks also represent the way you talk to your people; ‘your tone of voice’, your relationship with them, and the experience they will have within the organisation.
New team members will usually read the handbook in full, however, employees from across the organisation will interact with your policy documents at various times throughout their career, not just at the beginning. Designing a suite of employee policies which are cohesive, engaging, and comprehensive goes a long way towards showing your people you are invested in them and their professional lives.
Most organisations have employee policies, but often they are a collection of documents gathered together when they first started to employ people, and not something reflective of the current business or culture. Not only are these policies often out of date and not reflecting current legislative or compliance standards, but they can be disorganised and lacking connection with your overall brand as an employer and organisation.
Employment Law and HR standards are always evolving, and providing an exceptional employee experience is more important than ever in this competitive labour market. Reviewing and updating your suite of employee policies allows you to check that they are current and compliant with legislation and helps you evaluate if there are any new policies you may like to add, such as Diversity and Inclusion or an ESG policy. Using your policy suite to stay ahead of employee experience trends is a great way to showcase your organisation as an intuitive and engaged employer, a business determined to retain their best people.
Spending time on implementing and updating a suite of policies can empower employees to be the best they can be, whilst adhering to guidelines and procedures set out within your organisation. If your policy documents integrate with your organisational vision and values, employees are much more likely to understand how each of your procedures serve an overall objective for your business, and as a result, they will work harder to fulfil the standards you and your customers expect.
Authors
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Neil Hughes Neil is a Director in Grant Thornton’s People and Change Consulting practice and brings over 20 years of experience as a senior HR Professional.View Profile