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The role of HR in sustainable business practices

Neil Hughes
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Discover how HR can drive business sustainability through green practices, employee engagement, hybrid working and support for ESG and CSR goals.
Contents

Sustainable HR can be viewed through two lenses. Firstly, as a means to support initiatives that align with an organisation’s corporate social responsibility (CSR), and secondly, to create policies and practices that enable a sustainable workplace culture. 

The Society for Human Resource Management recently reported that over 65% of job seekers favoured firms with sustainable HR practices, and a separate survey found that 72% of employees are more likely to stay with an organisation that has a strong environmental and social commitment. This creates a challenge for senior leaders and HR functions to introduce sustainable HR practices that attract, retain, and develop employees.

So, where to begin?

Embedding sustainability across people practices

HR functions can integrate sustainable HR methods throughout all people practices including recruitment and onboarding, learning and development, performance management, and hybrid working policies. 

Introducing sustainable initiatives drives both operational and cultural change and supports the organisation in achieving CSR commitments and improving corporate image. Additionally, sustainable HR fosters a culture of responsibility, enhances employee engagement, and contributes to long-term business success. Recruitment functions that create sustainable ways of attracting, assessing and onboarding new staff will gain a significant competitive advantage in the ‘war for talent’. For instance, processes that are highly automated improve the candidate experience and contribute to sustainable practices. 

We have seen a marked increase in HR functions designing and delivering learning and development (L&D) interventions that educate and upskill their employees on environmental and sustainable practices. L&D courses can be used to promote green initiatives such as reducing energy consumption and single use plastics -promoting recycling, raising employee awareness, and promoting action.

Organisations that empower their employees with knowledge and skills in this area improve their ability to contribute to the company’s Environmental, Social, Governance (ESG) goals. Some organisations offer the opportunity to achieve a diploma in business sustainability and provide courses that are CPD accredited. 

We have also seen L&D functions become more aware of delivering learning in a sustainable way, for example, facilitating learning online rather than requiring staff to travel to face-to-face learning events.

Driving engagement and long-term cultural change

An important factor in our people’s motivation is their ability to make the connection between their work responsibilities and their organisation’s purpose and goals. HR functions can facilitate this connection by embedding the company’s’ values throughout all procedures, policies, and initiatives. Additionally, sustainability can be linked to and reflected in performance evaluations. 

Recognising employees who contribute to sustainability goals, can incentivise further commitment across the workforce. Importantly, HR functions should encourage employees to get involved and set the tone that achieving sustainability targets will be a collaborative effort. Employees will often have ideas that could prove valuable in enhancing the company’s approach, and establishing a space for them to comfortably share these ideas through an employee-led sustainability group can work well.

Most employees recognise the social and environmental benefit of hybrid working. This is one of the most accessible and impactful sustainable HR practices which helps to reduce emissions whilst increasing flexibility and supporting individuals with an improved work life balance. By implementing programmes that support physical and mental health, HR can help create a more resilient and productive workforce.

All the evidence shows that sustainable HR practices benefit employee and  organisational performance by improving retention, reputation, and engagement. It is clear sustainable HR practices create a positive work environment, so, how will you begin?