-
Business Risk Services
Our Business Risk Services team deliver practical and pragmatic solutions that support clients in growing and protecting the inherent value of their businesses.
-
Corporate Finance and Deal Advisory
We offer a dedicated team of experienced individuals with a focus on successfully executing transactions for corporates and financial institutions. We offer an integrated approach, with our corporate finance specialists working seamlessly with tax and other specialists to ensure that every angle is covered.
-
Economic Advisory
Our all-island Economics Advisory team combines expertise in economics and business with a wealth of experience across the public and private sectors.
-
Forensic Accounting
We have a different way of doing business by delivering real insight through a combination of technical rigour, commercial experience and intuitive judgment. We take pride in delivering responsive and tailored solutions to all our clients, capitalising on the wealth of experience housed within our Belfast and wider Forensics team
-
People and Change Consulting
The Grant Thornton People & Change Consulting practice works with clients on these issues as well as on all aspects of how they attract, retain, engage develop, deploy and lead their people.
-
Restructuring
We work with a wide variety of clients and stakeholders such as high street banks, private equity funds, directors, government agencies and creditors to implement solutions which provide the best possible outcomes.
-
Technology Consulting
Motivating and assisting our clients to pursue, maintain and secure the benefits of digital solutions is at the core of our Digital Transformation teams' agenda and goals. We work with business leaders to deliver efficient digital strategies and operating models that provide new or enhanced capabilities.
-
Corporate and International Tax
Northern Ireland businesses face further challenges as they operate in the only part of the UK that has a land border with a country offering a lower tax rate.
-
Employer Solutions
Our team specialises in remuneration and incentive planning and works closely with employers, shareholders and employees to ensure that business strategies are aligned and goals achieved in the most tax efficient, cost-effective manner.
-
Entrepreneur and Private Client Taxes
Our team of experienced advisors are on hand to guide you through any decision or transaction ranging from the establishment of new business ventures, to realising value on exit, to succession planning and providing for loved ones.
-
Global Mobility Services
Grant Thornton Ireland offer a different approach to managing global mobility. We have brought together specialists from our tax, global payroll, people and change and financial accounting teams across Ireland and Northern Ireland, while drawing on the knowledge and insights of our global network of over 143 offices of mobility professionals to provide you with a holistic approach to managing global mobility.
-
Outsourced Payroll
Our outsourced service provides valued service to over 150 separate PAYE schemes. These ranging from 1 to 1000 employees, working for micro, SME and global employers. The service is supported by the integrated network of tax and global mobility teams and the wider Grant Thornton network delivering a seamless service. Experienced staff deliver a personal service built around your business needs.
-
Tax Disputes and Investigations
Our Tax Disputes and Investigation team is made up of tax experts and former HMRC investigators who have years of experience in dealing with a variety of tax investigations. Our expertise and insight can guide you through all interactions, keeping your cost at a minimum while allowing you to continue with the day to day running of your business.
-
VAT and Indirect Taxes
At Grant Thornton (NI) LLP, our team helps Northern Ireland businesses manage their UK and global indirect tax risks which, as transactional taxes, can quickly become big liabilities.
When looking at this from a client’s perspective, several key factors contribute to a positive communication experience during the audit process.
Setting Clear Expectations:
There is an expectation that audit teams will establish clear expectations upfront regarding the audit process, timelines, and deliverables. Clear communication of audit requirements, including documentation needs and access to key personnel, will help clients prepare for the audit process and ensure that it runs smoothly.
Building Trust and Collaboration:
Building trust and fostering collaboration is crucial for effective communication. Clients value audit teams that prioritise transparency, actively listen to their concerns, and demonstrate responsiveness to inquiries and feedback. Open communication channels and regular updates on audit progress help strengthen client-auditor relationships.
Utilising Technology for Communication:
Technology plays a vital role in facilitating communication between audit teams and clients. Secure portals for document exchange, real-time messaging platforms for quick inquiries, and video conferencing tools for virtual meetings enhance communication efficiency and accessibility, particularly in remote audit environments.
Addressing Client Concerns and Questions: Audit teams should be proactive in addressing client concerns and questions throughout the audit engagement. Clear explanations of audit procedures, prompt responses to inquiries, and proactive communication about potential issues help alleviate client anxieties and foster confidence in the audit process.
Feedback Mechanisms for Improvement:
Feedback mechanisms are essential for clients to provide input on the communication process with audit teams. Opportunities for clients to express satisfaction, suggest improvements and provide insights into their specific needs and preferences enable audit teams to continuously enhance their communication practices and better meet client needs.
Navigating Challenging Situations:
Effective communication is particularly crucial during challenging situations, such as the discovery of discrepancies or the need for additional information. Audit teams should approach these situations with professionalism, transparency and a solutions-oriented mindset - ensuring clients are informed and involved in the resolution process.
In conclusion, effective communication is paramount for building strong client-auditor relationships and achieving audit objectives. By setting clear expectations, fostering trust and collaboration, leveraging technology, addressing client concerns, and navigating challenges with professionalism, audit teams can enhance communication with clients and deliver value-added audit services